Petter Køltzow

Advanced Studies in Service Design

Advanced Studies in Service Design

Advanced Studies in Service Design

Rethinking the future of banking

Rethinking the future of banking

Rethinking the future of banking

A mockup of a Macbook placed on a table
A mockup of a Macbook placed on a table

In collaboration with Erste Bank's Open Future Lab department, we were tasked with creating a solution that would activate long-term thinking in people's financial lives. The solution was meant to be for 2050, meaning that how we think about money today was not necessarily a central factor.

Client:

Erste Bank, Open Future Lab

My Role:

Service Designer

Year:

2024

Service Provided:

Tested High-Fi Prototype

The way my group and I chose to approach the task was by addressing the roots of where people begin to develop financial habits – namely, in childhood. In today's society, we noticed that materialism is a recurring theme, causing consumption to take precedence over saving. Materialism acts as a barrier to long-term financial thinking. Our solution, therefore, was a type of system designed to help children learn about responsibility and values at an early age.